Mott's & Crayola Back to School Design Contest

Frequently Asked Questions

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

What are the prizes for this promotion?

See the Official Rules for complete details.

How many times can I enter the promotion?

Each entrant may upload three (3) Submissions per Child for up to five (5) children/legal wards during the Submission Contest Phase for a maximum of up to fifteen (15) total Submissions regardless of which Template is used.

You may receive 1 instant win play per day.

How many prizes could I win?

One (1) Instant Win Game Prize per person; one (1) Contest Finalist Prize and one (1) Contest Grand Prize per person.

How will the finalists be selected?

Finalists will be selected by a panel of judges. Those who score the highest will be selected. See Official Rules for judgement criteria.

How will I know if I have been selected as a finalist?

Finalists will receive an email on or around October 16, 2023, letting them know the exciting news.

When will voting begin?

Contest voting will begin November 1, 2023.

How many votes can I cast?

Each person may vote one (1) time per day.

How will the grand prize winners be determined?

The grand prize will go to the entrant that receives the most votes during the voting phase.

How do I play the instant win game?

Follow the on-screen instructions, on the game page, to find out if you won.

I won the instant win game, but never received an email with more details. What should I do?

Please search your inbox, including your spam folder, for an email from customercare@helloworldfulfillment.com. If you still cannot find the email, please fill out the contact form to let us know so that we can assist.

How will I know if I'm the grand prize winner?

Winners will be notified on or around November 16, 2023. The winner will be notified via email from the contact information provided upon registration. Once the winners are confirmed and prizes are fulfilled, an official win list will be posted. A direct link to this list can be found in the Official Rules.

I got a message that I've already entered today, but I haven't. What should I do?

Make sure you are visiting https://www.mottsdesigncontest.com/ directly rather than a bookmarked page in your browser. Also, please try to clear cookies and cache on your internet browser.

I think I'm having technical issues. What should I do?

Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Microsoft Edge, Firefox, or Safari. Also, you may want to check your browser preferences section to be sure JavaScript is enabled. Clearing your cache and cookies also helps in this instance.

I have recently moved or updated my email address. Can I change my registration information for this promotion?

We apologize for any inconvenience, but due to the number of entries we receive in each promotion, we are unable to change registration information. If you do win a prize during the promotional period and your contact information does change, contact customercare@helloworldfulfillment.com and provide your updated information.

Please Note: We cannot guarantee that we will be able to accommodate your request.

Why can't I use my P.O. Box address to register or claim my prize?

Your home address allows us to identify your residence for eligibility purposes.